Privacy Policy
Last updated: July 2, 2026
InspectKro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and services (collectively, the "Service").
1. Information We Collect
We may collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, company name, license number, and GST number when you register for an account.
- Inspection Data: Claim details, policy numbers, vehicle information, customer details, and related documentation submitted through the platform.
- Location Data: GPS coordinates collected during field inspections for geo-tagging evidence and surveyor tracking.
- Photos and Documents: Inspection images, reports, and supporting documents uploaded to the platform.
- Payment Information: Billing details and transaction records processed through our payment partners.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process inspection requests, bids, and assignments
- Enable real-time GPS tracking and geo-tagged evidence collection
- Generate inspection reports and recommendations
- Communicate with you about your account and inspections
- Ensure platform security and prevent fraud
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Platform Participants: Insurance companies, inspection agencies, and surveyors involved in a specific inspection job may access relevant job-related information.
- Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing).
- Legal Authorities: When required by law, regulation, or legal process.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Inspection records and reports may be retained for compliance and audit purposes as required by applicable regulations.
6. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
7. Cookies and Tracking
We use cookies and similar technologies to maintain session security, remember preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@inspectkro.com
- Website: inspectkro.com